Privacy Statement



5Star is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the 5Star site and governs data collection and usage. By using the 5Star site, you consent to the data practices described in this statement.


Collection of your Personal Information
5Star collects personally identifiable information, such as your email address, name, home or work address or telephone number. 5Star also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.


There is also information about your computer hardware and software that is automatically collected by 5Star. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by 5Star for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the 5Star site.


Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through 5Star public message boards, this information may be collected and used by others. Note: 5Star does not read any of your private online communications.


5Star encourages you to review the privacy statements of Web sites you choose to link to from 5Star so that you can understand how those Web sites collect, use and share your information. 5Star is not responsible for the privacy statements or other content on Web sites outside of the 5Star and 5Star family of Web sites.


Use of your Personal Information


5Star collects and uses your personal information to operate the 5Star Web site and deliver the services you have requested. 5Star also uses your personally identifiable information to inform you of other products or services available from 5Star and its affiliates. 5Star may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


5Star does not sell, rent or lease its customer lists to third parties. 5Star may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, 5Star may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to 5Star, and they are required to maintain the confidentiality of your information.


5Star does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
5Star keeps track of the Web sites and pages our customers visit within 5Star, in order to determine what 5Star services are the most popular. This data is used to deliver customized content and advertising within 5Star to customers whose behavior indicates that they are interested in a particular subject area.


5Star Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on 5Star or the site; (b) protect and defend the rights or property of 5Star; and, (c) act under exigent circumstances to protect the personal safety of users of 5Star, or the public.


Use of Cookies


The 5Star Web site use "cookies" to help you personalize your online experience. A cookie is a small piece of information about an Internet session that may be created when a user accesses a website. We uses cookies to learn how visitors use our site or for login access and authentication purposes.   Additionally,  cookies are used to allow the company to track users across their domains and services. The cookies used do not collect or store any personally-identifiable information about you.



Security of your Personal Information


5Star secures your personal information from unauthorized access, use or disclosure. 5Star secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to this Statement


5Star will occasionally update this Statement of Privacy to reflect company and customer feedback. 5Star encourages you to periodically review this Statement to be informed of how 5Star is protecting your information.


Contact Information


5Star welcomes your comments regarding this Statement of Privacy. If you believe that 5Star has not adhered to this Statement, please contact 5Star at wlemmon@crcgroup.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.



Children's Online Privacy Protection Rule ("COPPA")



5Star strictly follows the federal guidelines of the Children’s Online Privacy Protection Act (COPPA), which gives parents control over what type of information is collected online about their children. We do not knowingly collect, maintain, or use personally identifiable information from children under age 13 on our websites. We are not responsible for the data collection and use practices of nonaffiliated third parties that are linked from our websites. Visit the Federal Trade Commission’s COPPA Website for more information.


 For state privacy law information, please see here.
Privacy Statement